Tile Store Return Policy
At National Tile, we prioritize your satisfaction with every purchase. To ensure clarity and transparency, please review our return policy:
Special Orders, Closeouts, and Discontinued Items:
Unfortunately, we cannot accept returns on special orders, closeouts, or discontinued items. These items are final sale.
In-Stock Merchandise Returns within 30 Days:
In-stock merchandise may be returned within 30 days for a full refund or exchange. All returns are subject to our final inspection.
In-Stock Merchandise Returns within 31 to 60 Days:
For in-stock merchandise returned between day 31 and 60, a 20% restocking charge will be applied. All returns are subject to our final inspection.
No Returns After 60 Days:
Please note that no materials may be returned after 60 days from the date of purchase. No exceptions will be made.
We appreciate your understanding of these policies, as they enable us to maintain the quality and integrity of our products. If you have any questions or concerns regarding your specific purchase, please don't hesitate to contact our customer service team.
Thank you for choosing National Tile.
We are committed to providing you with exceptional products and service.